Archive for July, 2008
Thursday, July 31st, 2008
Hello I wanted to let you know the problems I am having with Clearwire. In spite of being promised 1.5k. Most days I get between 256k - 800 k. I have filled a complaint with the BBB and they have done nothing. I am going to my elected officials next ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, July 31st, 2008
This situation is ongoing.
The kick in the butt is I have not even been a Clearwire client for three weeks and the Monster has risen.
I asked them to basically provide me upload limits due to them claiming I have violated their AUP; and they will not provide this information. They ...
Posted in Customer Service, Performance, Tech Support | 1 Comment »
Thursday, July 31st, 2008
See this article below on a ruling against Sprint and their Early Termination Fees and how it may be ruled that ETF's violate California State Law.
http://www.usatoday.com/tech/wireless/phones/2008-07-29-sprint-ruling_N.htm
Remember that Sprint and Clearwire have joined together recently, and plan to provide exceptionally bad service and over-charge customers. Okay, maybe that was a little ...
Posted in Lawsuit | 1 Comment »
Friday, July 25th, 2008
http://www.youtube.com/watch?v=6i3HLG8og9s
Posted in Performance | No Comments »
Sunday, July 13th, 2008
So i signed up clearwire last summer (2007) thinking what a great service
it was. I had great service and all was good. I asked about what happened
if i moved. The rep in the store stated if i didnt get service they could
just cancel the contract and all would be taken ...
Posted in Customer Service, User Submissions | No Comments »
Sunday, July 13th, 2008
So around July 1st-2nd I call into Clearwire to cancel service.
I'm in luck, i'm 5-6 days short of my 2 year contract (yay no early cancellation fee) (July 6th-7th)
So I request my UPS Return Label and ask x3 (three times) about the 10 day grace return period (because I didn't ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Tuesday, July 8th, 2008
My son had Clearwire and when he moved he could not get it to work. He had to pay the disconnect fee of $175.00 plus a percentage of remaining months fees. I have Clearwire and my 2 year contract is up in March. I will happily call ...
Posted in Customer Service, User Submissions | No Comments »
