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Archive for June, 2008

Lost a Job Because of Clearwire – User Submission by Rebecca

Saturday, June 21st, 2008

I work from home and during the first week of my job their service starts going crazy. At first I thought it was my router because it would seem better as we rebooted the router so I replaced it with a new router of a different brand. Then about ...

Another unhappy clearwire (ex) customer – User Submission by David Etenburn

Tuesday, June 10th, 2008

I had to close my bank account just to terminate service with Clearwire. After two months of trying to get tech support’s attention, with long hold times resulting in disconnections, I finally returned the modem to where I purchased it, where it was refused. Once again, I ...

Pitiful Customer Service – User Submission from Richard Kuhlman

Tuesday, June 10th, 2008

Yesterday I tried to cancel my service and the CSR said he would send a shipping label to my email. None was sent. When I contacted the online chat service, he said his records showed that a label was sent and he couldn’t help me. He referred ...

Moved – User Submission by Kristi G.

Tuesday, June 3rd, 2008

I signed up with Clearwire in October of 06. My two year prison sentence ends there. I moved to the mountains. Clearwire cannot provide me service here. They told me "too bad" - basically and that I would have to continue making payments regardless of my move. This seems unfair ...

User Submission from Mike T

Monday, June 2nd, 2008

When I originally signed up for clearwire I signed up for the one year option. It is after all an option they provide to you the customer. This also entails that you do not change your internet speed to a lower connection speed or clearwire will start your contract ...