User Submission from Mike
March 18th, 2008 | by Tim |After almost six months of dealing with this dorsal fin they call a modem, I finally broke down and decided to let the people at Clearwire know that I needed something to change or else… Well I got “or else.”
Two hours later and a lot of aggression built up, I sat in my home with a numb ear and a feeling of defeat and betrayal. Although during the course of the call I did talk to three different reps from Clearwire, and man did I learn some things that made me realize that their company was a complete scam!
Not only do I live in a home that is .2 miles outside of their designated coverage area, but the tech guy determined that we actually get a better signal from another tower on the East side of our home which is twice as far as the tower we were supposed to be receiving from. Even after I got the rep from the Cancellation dept. to admit that we were out of the coverage area and that we had NOT been informed of that during our sign-up process.
I heard someone else mention this but I thought that I would reiterate that the sales people are sharks that will omit anything they need to from their sales speech to get you to sign up. Since the company last evaluated our current signal strength, it has been so bad that we can’t stay connected to the internet long enough to check our e-mail. It took me two tries and a copy/paste from word just to publish this comment! I have never felt so taken advantage of in my life. And I’m locked in without warning for two years? Someone has to be able to make all of these complaints get somewhere. We must bring justice to the world of broadband and bring down the evil StealthScammerwire. Best of luck to my fellow sufferers.
-Mike
One Response to “User Submission from Mike”
By Doug Arnold on Mar 18, 2008 | Reply
Dorsal fin. I laughed out loud. Nice one, chief.