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Archive for March, 2008

Inconsistent Service – User Submission by Scott Colburn

Monday, March 31st, 2008

I'm glad this site exists. It makes me feel better (?) to know that many have experienced the same problems as I. I was excited about Clearwire's service when it first became available in Seattle. I liked the idea of wireless service, portability, easy setup and that they were a local ...

User Submission by Andrew Ogilvie

Sunday, March 30th, 2008

Just got Clearwire a week ago, modem and PC card package. I'll I can say is I am hugely disappointed. Unstable connection, drops in and out randomly and indepentdent of location, speed is a joke. I had faster speeds with a dial-up back in 1993. I ...

"Supervisor lied to me" bad performance

Saturday, March 22nd, 2008

Like everyone else, my clearwire internet sucks! I will have good speed one minute and drop to dial up speed the next. I have been on the phone with clearwire 4 times already and every time they try to tell me it is a software problem with my computer. The ...

Pending Fraud Investigation of Clearwire Employee suspended my service – User Submission

Wednesday, March 19th, 2008

I realize this is quite long but it is most definitely a story worth reading if EVEN THINKING ABOUT GETTING SERVICE WITH CLEARWIRE! I am a recent Clearwire customer (signed up end of January of 2008) noticing that it was considerably cheaper with their featured promotion than other competitors in the ...

"Intermittent at best" – User Submission from Julie Wilson

Wednesday, March 19th, 2008

We've had Clearwire service for a few months now and I will likely switch to another provider and just suck up the early termination fee, as I clearly have very little choice. My issues thus far are: 1. Intermittent speeds. (I can pretty much forget about watching or listening ...

User Submission from Mike

Tuesday, March 18th, 2008

After almost six months of dealing with this dorsal fin they call a modem, I finally broke down and decided to let the people at Clearwire know that I needed something to change or else... Well I got "or else." Two hours later and a lot of aggression built up, I ...

Post from Anonymous Customer Service Representative

Friday, March 14th, 2008

I am a Clearwire CSR. I am disgusted with the sales representatives of Clearwire. At the core, the company is not a bad organization honestly as I believe. The major problems of this company come from the sales representatives of Clearwire. A) Allow me to explain this: Each sales representative works more ...

BBB and Lawsuit

Thursday, March 13th, 2008

I have read many of complaints about Clearwire on this site. I've not met one person (here or anywhere) that is happy with their service. I think everyone here should focus more on discussing possible remedies. To come here with the goal of establishing Clearwire as a ...