Comments on: Greetings from a former Clearwire Employee (anonymous submission) http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/ Fri, 30 Jul 2010 17:17:51 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Nancy http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-22082 Nancy Sun, 18 Jul 2010 18:40:20 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-22082 I had to respond to your post since it is full of misinformation I have been on the phone with clearwire ever since I got it asking how to get it to work with vonage. I never get the same answer twice. Finally after many hours the told me the ports are all open what I needed was a home modem that would be work and they would send it to me and I would then have to pay $20 more a month it didn't come when they said it would so I called back and they gave me an order number. It still did not come and this time they told me the order got cancelled. I have spent many hours with their customer and I never get the same story twice. Another thing clearwire did was hijack my computer until I agreed to their terms of service I could not surf or recieve email until I agreed. I reluctantly aggreed although my experience with their customer service has been less than professional. I like most people would just like clearwire to do what they say they are going to do, and would like the service to do what it is supposed to do. i am in a contract with vonage and unlike clearwire Vonage has stood by their end of the aggreement and i am getting a good rate. When I told colearwire I need it to work with Vonage they just string me along. I am beginning to think they did this deliberatley so I would be out of the money back period, now customer service just tells me they don't and call back between business hours. So much for 24/service. I tried asking them to open ports they told me they are already open. If there is a person at clearwire that can resolve this issue I would like their name so I can call them. So far the gadget gets a strong signal and it works great but I am now without a phone and the employees don't have an answer. I had to respond to your post since it is full of misinformation I have been on the phone with clearwire ever since I got it asking how to get it to work with vonage. I never get the same answer twice. Finally after many hours the told me the ports are all open what I needed was a home modem that would be work and they would send it to me and I would then have to pay $20 more a month it didn’t come when they said it would so I called back and they gave me an order number. It still did not come and this time they told me the order got cancelled. I have spent many hours with their customer and I never get the same story twice. Another thing clearwire did was hijack my computer until I agreed to their terms of service I could not surf or recieve email until I agreed. I reluctantly aggreed although my experience with their customer service has been less than professional. I like most people would just like clearwire to do what they say they are going to do, and would like the service to do what it is supposed to do. i am in a contract with vonage and unlike clearwire Vonage has stood by their end of the aggreement and i am getting a good rate. When I told colearwire I need it to work with Vonage they just string me along. I am beginning to think they did this deliberatley so I would be out of the money back period, now customer service just tells me they don’t and call back between business hours. So much for 24/service. I tried asking them to open ports they told me they are already open. If there is a person at clearwire that can resolve this issue I would like their name so I can call them. So far the gadget gets a strong signal and it works great but I am now without a phone and the employees don’t have an answer.

]]> By: milton retention sucks http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-21269 milton retention sucks Thu, 20 May 2010 21:50:17 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-21269 i work at clear in milton and the people who cancel the service are horrible. not the customers but the retention reps who actually process the account. when you talk to a tech support agent they are actually trying to help, and all the bs that they ask you to do actually helps and 95% of the time we are able to get you back online. but ya the service does suck and if the tower goes down or if yiur to far away or if something is blocking you, there is really nothing we can do, so you want to cancel. well the retention ladies are all lack women from the ghettos of the southern ( stupid) region of the country. and damn are they racist. but the company cant do anything about it because they use the race card all the time. they do play karaoke all day and play the wii and play loud music. i cant believe it. now te3ch has to start doing their job because they suck that bad. they are 98% women and have that over the companies head as well. one of the managers (REGINA THOMPSON) rejected in interviews perfectly qualified women to work for the most ghetto people i have ever seen. they do not know how to work. they are always in "meetings" which are nothing more than pizza parties. so if you can get ahold on tech but not account services. its because only about 10 people are on the phone. the rest are being loud. singing in the office and eating. i cant stand racism especially from races who act like they are the victims. i really hope clearwire does something about this, but because of the legal actions by some of the black communities here, the company cant really do anything about it because it will "look bad" whatever. now we have to pick up their slack. this is ridiculous. nobody wants to work in this environment but we have no choice because there are no other jobs in the area. but at least hire qualified people and dont turn them away because they are not the right color, but if they went and fished out all the people that are not qualified to work here. there would be 3 people left in retention. THIS IS A MESSAGE IN A BOTTLE TO ANY COPMPANY WHO HAS TECH SUPPORT AND WANTS A TECH AND NOT A SALES PERSON OR A LIER. PLEASE. SEND HELP. SAVE ME FROM THIS CRAP. I WANT TO WORK IN AN ENVIRONMENT WHERE I CAN HELP PEOPLE AND FIX A COMPUTER. NOT LIE TO A CUSTOMER AND TELL THEM THAT THE TOWER IS FINE AND KNOW FOR A FACT THAT ITS NOT AND THAT OUTAGES ARE REPORTED EVERYDAY. I HATE THAT, WE SPEND ALL THE MONEY WE GET ON BS. BUT NOT TO FIX THE PROBLEM. WHAT THE COMPANY IS DOING IS ILLEGAL. OVER SELLING THE PRODUCT TO WHERE THE TOWRES CANT SUPPORT THEM ANY MORE AND SAYING ITS THE CUSTOMERS FAULT IS BAD PRACTICE. CLEARWIRE IS A GREAT IDEA. AND WHEN IT WORKS IT WORKS GREAT. BUT MAN THESE PEOPLE ARE CROOKS. I DONT EVEN HAVE THE SERVICE. THEY DONT OFFER IT HERE. BUT BECAUSE OF THEIR GREED AND PRACTICES, I THINK IT NEEDS TO BE TAKEN OVER. WIMAX IS A TYPE OF TECHNOLOGY. NOT THE COMPANY. PLEASE GIVE WIMAX A CHANCE, BUT NOT WITH CLEAR i work at clear in milton and the people who cancel the service are horrible. not the customers but the retention reps who actually process the account. when you talk to a tech support agent they are actually trying to help, and all the bs that they ask you to do actually helps and 95% of the time we are able to get you back online. but ya the service does suck and if the tower goes down or if yiur to far away or if something is blocking you, there is really nothing we can do, so you want to cancel. well the retention ladies are all lack women from the ghettos of the southern ( stupid) region of the country. and damn are they racist. but the company cant do anything about it because they use the race card all the time. they do play karaoke all day and play the wii and play loud music. i cant believe it. now te3ch has to start doing their job because they suck that bad. they are 98% women and have that over the companies head as well. one of the managers (REGINA THOMPSON) rejected in interviews perfectly qualified women to work for the most ghetto people i have ever seen. they do not know how to work. they are always in “meetings” which are nothing more than pizza parties. so if you can get ahold on tech but not account services. its because only about 10 people are on the phone. the rest are being loud. singing in the office and eating. i cant stand racism especially from races who act like they are the victims. i really hope clearwire does something about this, but because of the legal actions by some of the black communities here, the company cant really do anything about it because it will “look bad” whatever. now we have to pick up their slack. this is ridiculous. nobody wants to work in this environment but we have no choice because there are no other jobs in the area. but at least hire qualified people and dont turn them away because they are not the right color, but if they went and fished out all the people that are not qualified to work here. there would be 3 people left in retention. THIS IS A MESSAGE IN A BOTTLE TO ANY COPMPANY WHO HAS TECH SUPPORT AND WANTS A TECH AND NOT A SALES PERSON OR A LIER. PLEASE. SEND HELP. SAVE ME FROM THIS CRAP. I WANT TO WORK IN AN ENVIRONMENT WHERE I CAN HELP PEOPLE AND FIX A COMPUTER. NOT LIE TO A CUSTOMER AND TELL THEM THAT THE TOWER IS FINE AND KNOW FOR A FACT THAT ITS NOT AND THAT OUTAGES ARE REPORTED EVERYDAY. I HATE THAT, WE SPEND ALL THE MONEY WE GET ON BS. BUT NOT TO FIX THE PROBLEM. WHAT THE COMPANY IS DOING IS ILLEGAL. OVER SELLING THE PRODUCT TO WHERE THE TOWRES CANT SUPPORT THEM ANY MORE AND SAYING ITS THE CUSTOMERS FAULT IS BAD PRACTICE. CLEARWIRE IS A GREAT IDEA. AND WHEN IT WORKS IT WORKS GREAT. BUT MAN THESE PEOPLE ARE CROOKS. I DONT EVEN HAVE THE SERVICE. THEY DONT OFFER IT HERE. BUT BECAUSE OF THEIR GREED AND PRACTICES, I THINK IT NEEDS TO BE TAKEN OVER. WIMAX IS A TYPE OF TECHNOLOGY. NOT THE COMPANY. PLEASE GIVE WIMAX A CHANCE, BUT NOT WITH CLEAR

]]> By: Ngoo Nam http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-19575 Ngoo Nam Wed, 24 Feb 2010 07:24:23 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-19575 Anybody knows of a good lawyer that knows a way to cancel Clear's unstable service? Anybody knows of a good lawyer that knows a way to cancel Clear’s unstable service?

]]> By: @tony http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-19494 @tony Sat, 20 Feb 2010 18:33:36 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-19494 Nice math Tony. It certainly makes a ton of sense to invest billions of dollars in infrastructure to make $220M. Nice math Tony. It certainly makes a ton of sense to invest billions of dollars in infrastructure to make $220M.

]]> By: Tony http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-19435 Tony Thu, 18 Feb 2010 04:55:56 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-19435 We who signed up for Clear (clearwire), we all got fu**ed. I think as you read all these posts, you begin to get a sense that the way Clearwire makes their money is on the Early Termination Fee. It's a perfect scam. Just think about it. You promise someone good service. Get them to sign the contract. Pay the commission to the sales person. Provide service for a month or two and then the trouble starts. The pissed clients call you to cancel, you f**k with them a little more and then cancel the service and charge them $220 Then you charge back the sales person their comission because the person cancelled. Everyone got fuc*ed, the client and the sales person, and you got $220 plus any money you managed to collect every month while the person was figuring out that his service doesn't work and will never work. Multiply this by say a million (suckers) who sign up and you get $220,000,000 just from early termination fees. F**k you clearwire. Why are you still operating? But the real cause of this problem is each of us who didn't do our research and quickly got into a contract. They f**ked us, and we f**ked ourselves by allowing them to do it. I believe we are each responsible for our actions, and it doesn't give clear the right to mislead and lie to people. What are the authorities doing about it? Not a whole lot. Now clear is reserving to an MLM type marketing plan. Well ofcourse, how else would you sell it? So if you're thinking of joining any company that will sell Clear service, don't do it. I know you are hooked right now and your imagination took you on a ride. You're imagening how much money you'll be making because everyone needs this service, right? get off the train, the sooner, the less painfull it will be. And that goes to say for any MLM. do your research. Its so easy these days, just click a couple of buttons. We who signed up for Clear (clearwire), we all got fu**ed. I think as you read all these posts, you begin to get a sense that the way Clearwire makes their money is on the Early Termination Fee.

It’s a perfect scam. Just think about it.

You promise someone good service. Get them to sign the contract. Pay the commission to the sales person. Provide service for a month or two and then the trouble starts.

The pissed clients call you to cancel, you f**k with them a little more and then cancel the service and charge them $220

Then you charge back the sales person their comission because the person cancelled.

Everyone got fuc*ed, the client and the sales person, and you got $220 plus any money you managed to collect every month while the person was figuring out that his service doesn’t work and will never work.

Multiply this by say a million (suckers) who sign up and you get $220,000,000 just from early termination fees.

F**k you clearwire. Why are you still operating?

But the real cause of this problem is each of us who didn’t do our research and quickly got into a contract. They f**ked us, and we f**ked ourselves by allowing them to do it.

I believe we are each responsible for our actions, and it doesn’t give clear the right to mislead and lie to people. What are the authorities doing about it? Not a whole lot.

Now clear is reserving to an MLM type marketing plan. Well ofcourse, how else would you sell it?

So if you’re thinking of joining any company that will sell Clear service, don’t do it. I know you are hooked right now and your imagination took you on a ride. You’re imagening how much money you’ll be making because everyone needs this service, right?

get off the train, the sooner, the less painfull it will be. And that goes to say for any MLM. do your research.

Its so easy these days, just click a couple of buttons.

]]> By: Clearwire CS http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-19085 Clearwire CS Thu, 04 Feb 2010 14:21:16 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-19085 Clearwire Customers beware. Clearwire will provide you a return label when you cancel service. FYI, don't use it. Pay to ship it back yourself. I canceled my two year service in November of 2009. I used the label, they supplied, to ship back the modem. Clearwire still charges me service fees every month because they claim i never used the label. (yet they sent in a ticket to the warehouse to search for the item, and told me they are going above and beyond for me to find it.) Equipment fee is $100. They are charging me three months service fees for lost item. Math just doesn't add up... 3 month fees= around $130. I asked what will happen with the difference. Supervisor told me that it would be like returning something in the store you lost (even though I didn't lose the modem) They would not credit you back for the item. (which I understand, but I was charged service fees not lost item replacement fees.) And a store will credit you back if they over charge you. It's like they tell their reps exactly what to say to rip you off. I have filed a complaint with FCC, and hopefully many others will do the same. Clearwire Customers beware. Clearwire will provide you a return label when you cancel service. FYI, don’t use it. Pay to ship it back yourself. I canceled my two year service in November of 2009. I used the label, they supplied, to ship back the modem. Clearwire still charges me service fees every month because they claim i never used the label. (yet they sent in a ticket to the warehouse to search for the item, and told me they are going above and beyond for me to find it.) Equipment fee is $100. They are charging me three months service fees for lost item. Math just doesn’t add up… 3 month fees= around $130. I asked what will happen with the difference. Supervisor told me that it would be like returning something in the store you lost (even though I didn’t lose the modem) They would not credit you back for the item. (which I understand, but I was charged service fees not lost item replacement fees.) And a store will credit you back if they over charge you. It’s like they tell their reps exactly what to say to rip you off. I have filed a complaint with FCC, and hopefully many others will do the same.

]]> By: Anonymous1 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-13340 Anonymous1 Fri, 31 Jul 2009 07:17:07 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-13340 To those of you that actually worked at Clearwire. I am being interviewed for a Sales Management role in the company under the new brand name Clear that is being launched. What I read here concerned me as I want to work in a professional environment. What can you tell me of the atmosphere of working for this company? I hear the hours are tuff. Thanks. To those of you that actually worked at Clearwire. I am being interviewed for a Sales Management role in the company under the new brand name Clear that is being launched. What I read here concerned me as I want to work in a professional environment. What can you tell me of the atmosphere of working for this company? I hear the hours are tuff. Thanks.

]]> By: Larry http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-11574 Larry Tue, 09 Jun 2009 19:59:47 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-11574 KEM, if a collection group is after you dispute the account with them immediately. Obviously you had a dispute with Clearwire and this group should not be permitted to call your bill a valid debt! Hopefully you are in the 30 day time frame. If you want to discuss this you can email at larry.here on the gmail addresses. KEM, if a collection group is after you dispute the account with them immediately. Obviously you had a dispute with Clearwire and this group should not be permitted to call your bill a valid debt! Hopefully you are in the 30 day time frame. If you want to discuss this you can email at larry.here on the gmail addresses.

]]> By: KEM http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-11492 KEM Fri, 05 Jun 2009 04:23:29 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-11492 What a relief to find a group of people who've had a similar experience to me! I signed up for Clearwire service a year ago. It NEVER worked in my house! So I called in August of last year to cancel my service. They wouldn't allow my to get out of my contract without sending one service agaent after another to my house. Apparently Clearwire turned me over to a collection agency, who now claims I owe them $520 for a product I never used and that never worked! What a relief to find a group of people who’ve had a similar experience to me! I signed up for Clearwire service a year ago. It NEVER worked in my house! So I called in August of last year to cancel my service. They wouldn’t allow my to get out of my contract without sending one service agaent after another to my house. Apparently Clearwire turned me over to a collection agency, who now claims I owe them $520 for a product I never used and that never worked!

]]> By: RJ http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-11486 RJ Thu, 04 Jun 2009 17:00:22 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-11486 When we were ready to cancel our membership, we just cancelled the credit card attached to the account. It was a little work in getting some other stuff switched to a new card, but ultimately saved us the money. When we were ready to cancel our membership, we just cancelled the credit card attached to the account. It was a little work in getting some other stuff switched to a new card, but ultimately saved us the money.

]]> By: jose http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-7506 jose Tue, 20 Jan 2009 14:24:30 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-7506 hey bro make sure to call them cause they charged me month by month even when my contract expired make sure they make a note on their system if not your credit card will be charged it sucks my bank is fighting a dispute right now with clearwire your best bet is call clearwire cancel and order a new debit card just to make sure they dont charge your account. hey bro make sure to call them cause they charged me month by month even when my contract expired make sure they make a note on their system if not your credit card will be charged it sucks my bank is fighting a dispute right now with clearwire your best bet is call clearwire cancel and order a new debit card just to make sure they dont charge your account.

]]> By: Jonathan http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-7343 Jonathan Thu, 08 Jan 2009 10:29:50 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-7343 my contract is up in Febuary and i am about as sick of it as everyone else and I am having trouble finding out how to cancel it. If someone could post directions it would be much appreciated my contract is up in Febuary and i am about as sick of it as everyone else and I am having trouble finding out how to cancel it. If someone could post directions it would be much appreciated

]]> By: Paul Thompson http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-7115 Paul Thompson Sun, 21 Dec 2008 04:29:44 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-7115 Exactly! Someone with a big enough bank account needs to fund a class action lawsuit and get everybody their money back! Clearwire CLEARLY SUCKS!!! Exactly! Someone with a big enough bank account needs to fund a class action lawsuit and get everybody their money back! Clearwire CLEARLY SUCKS!!!

]]> By: Roger http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-7071 Roger Fri, 19 Dec 2008 02:07:37 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-7071 All I have to say is Clearwire sucks... oh, did I mention they suck? ;/ All I have to say is Clearwire sucks… oh, did I mention they suck? ;/

]]> By: sandra http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-6912 sandra Sat, 13 Dec 2008 19:31:17 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-6912 Someone needs to take them to court for all the money they still from people. Is a rip off business. Clearwire is trash!!! Someone needs to take them to court for all the money they still from people. Is a rip off business. Clearwire is trash!!!

]]> By: Paul http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-6806 Paul Mon, 08 Dec 2008 22:36:46 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-6806 Clearwiresucks big time!!! that should be the name of your website. they blocked like 30 different ports that they dont tell you about and control what you do on their network. i went with them about a year ago because of the price. big mistake!! i run a website out of my house and they block port 80...along with many others. there are ways around it of course, but just creates more issues. port forwarding from other domains is not desirable. anyway, they pissed me off royally and wouldnt unblock or let me out of my contract. i did end up selling it to another unlucky person who also hates it now as well. plus they are bastards!! i talked with sooo many managers trying to find out WHY they are such assholes! they are all arrogant douchbags!!! they laugh at you on the other end of the phone when you tell them how unhappy you are. f**kers. Clearwiresucks big time!!! that should be the name of your website. they blocked like 30 different ports that they dont tell you about and control what you do on their network. i went with them about a year ago because of the price. big mistake!! i run a website out of my house and they block port 80…along with many others. there are ways around it of course, but just creates more issues. port forwarding from other domains is not desirable. anyway, they pissed me off royally and wouldnt unblock or let me out of my contract. i did end up selling it to another unlucky person who also hates it now as well. plus they are bastards!! i talked with sooo many managers trying to find out WHY they are such assholes! they are all arrogant douchbags!!! they laugh at you on the other end of the phone when you tell them how unhappy you are. f**kers.

]]> By: Stephanie http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-4604 Stephanie Sat, 04 Oct 2008 13:44:24 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-4604 I signed up for Clearwire in July of 2007. The service was fine and then out of nowhere we atarted having outages. We have telephone and internet so we lost everything. I called technical support and the first person we got said there was definitely a problem. Our modem was just bouncing and that was why we were having problems. Another tech got on the phone and said that we just needed to move the modem around. Why do I have to move the modem around? I have never had to move a modem around the house to get service. I am ready to put it on the roof!! I am going to cancel my credit card so they can't get another dime out of me and report this to the BBB & Virginia Attorney General. I have been paying for a service for months that I have not had. I work from home and the connection is so slow that I can't connect to my company's server. I have to go to someplace with free wifi to work. Tired of the headache. I signed up for Clearwire in July of 2007. The service was fine and then out of nowhere we atarted having outages. We have telephone and internet so we lost everything. I called technical support and the first person we got said there was definitely a problem. Our modem was just bouncing and that was why we were having problems. Another tech got on the phone and said that we just needed to move the modem around. Why do I have to move the modem around? I have never had to move a modem around the house to get service. I am ready to put it on the roof!! I am going to cancel my credit card so they can’t get another dime out of me and report this to the BBB & Virginia Attorney General. I have been paying for a service for months that I have not had. I work from home and the connection is so slow that I can’t connect to my company’s server. I have to go to someplace with free wifi to work. Tired of the headache.

]]> By: also been there http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-4544 also been there Wed, 01 Oct 2008 19:14:45 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-4544 I am a former employee too. I reported not only that I was being cheated out of my commission but the GM was committing fraud (reporting sales that were earned at one store to another store and inflating numbers) to the DSM. Two weeks later, I was fired by the GM on my day off. He harassed me by phone before I picked up (like 7 times he called in a 3 hour period). I was told that I wasn't needed anymore. I told him that I needed to pick up my stuff from the store the next day and he seemed nervous over that. I went there and found out that the store had switched management. It was reported to unemployment that I "had been uncoachable and unable to preform my duties". I was below their minimums but had a high close rate since hardly anyone came to the store that I had worked at by myself. I am a former employee too. I reported not only that I was being cheated out of my commission but the GM was committing fraud (reporting sales that were earned at one store to another store and inflating numbers) to the DSM. Two weeks later, I was fired by the GM on my day off. He harassed me by phone before I picked up (like 7 times he called in a 3 hour period). I was told that I wasn’t needed anymore. I told him that I needed to pick up my stuff from the store the next day and he seemed nervous over that. I went there and found out that the store had switched management. It was reported to unemployment that I “had been uncoachable and unable to preform my duties”. I was below their minimums but had a high close rate since hardly anyone came to the store that I had worked at by myself.

]]> By: Ron http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-3333 Ron Wed, 13 Aug 2008 01:39:22 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-3333 Oh and I forgot, Jae, that is a pretty name. Oh and I forgot, Jae, that is a pretty name.

]]> By: Ron http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/comment-page-1/#comment-3332 Ron Wed, 13 Aug 2008 01:38:37 +0000 http://clearwiresucks.com/blog/2007/06/13/greetings-from-a-former-clearwire-employee-anonymous-submission/#comment-3332 I am canceling my service in 18 days when my year is up to avoid the early termination fee, and couldn't be happier. For two weeks straight my reception shows four bars, yet my connection speed is so terrible that if I try loading two pages at once I will get timed out of both of them. My ping has always been an unacceptable 150 ms with frequent spikes up to several seconds. I'm embarrassed to admit they are my provider. I wouldn't be surprised when clearwiresucks.com is "blacklisted" and they take the liberty of throttling more of my traffic. Liberate tuttume ex Clearwire! I am canceling my service in 18 days when my year is up to avoid the early termination fee, and couldn’t be happier. For two weeks straight my reception shows four bars, yet my connection speed is so terrible that if I try loading two pages at once I will get timed out of both of them. My ping has always been an unacceptable 150 ms with frequent spikes up to several seconds. I’m embarrassed to admit they are my provider. I wouldn’t be surprised when clearwiresucks.com is “blacklisted” and they take the liberty of throttling more of my traffic. Liberate tuttume ex Clearwire!

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