Comments on: Your Account Information is NOT Safe with Clearwire http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/ Fri, 10 Feb 2012 23:28:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Darren http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-46917 Darren Tue, 08 Nov 2011 02:55:01 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-46917 clearwire are crooks, as soon asi get moved and to a new place where i can get anything but them (coming soon) i will cancel them, i did a good thing though, so if they try to charge my account they wont be able to,i use a virtual card (evil grin) which just cancel at a click of a mouse. lol anyways, they lie cheat and steal, this month i found to charges on my bank statement for 1.78, WTF i calle dthem, we fergot to chargee you they said. they dont care about there cust. I am now cap'ed at .60 and lower perm. its so bad netflix forget it, web pages, yahoo some times doesnt even load. there is something wrong with this company. the day i cancel is the day i pray for. they are nutz and rude. I called tech suppor the otehr day, this is what i was told, you are cap'ed, you are bad inet user, then said turn your modem of for 5 to 10 days, dont turn it on then you can watch one movie you stupid american! that is quote! never again! clearwire are crooks, as soon asi get moved and to a new place where i can get anything but them (coming soon) i will cancel them, i did a good thing though, so if they try to charge my account they wont be able to,i use a virtual card (evil grin) which just cancel at a click of a mouse. lol anyways, they lie cheat and steal, this month i found to charges on my bank statement for 1.78, WTF i calle dthem, we fergot to chargee you they said. they dont care about there cust. I am now cap’ed at .60 and lower perm. its so bad netflix forget it, web pages, yahoo some times doesnt even load. there is something wrong with this company. the day i cancel is the day i pray for. they are nutz and rude. I called tech suppor the otehr day, this is what i was told, you are cap’ed, you are bad inet user, then said turn your modem of for 5 to 10 days, dont turn it on then you can watch one movie you stupid american! that is quote! never again!

]]> By: ning ,lung http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-41566 ning ,lung Sun, 25 Sep 2011 19:53:48 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-41566 How comes,? I was told you each month on 15th the bills are take outfrom my acuont. know you told me you don't pay yet your bill.? it is stupid clearwire How comes,? I was told you each month on 15th the bills are take outfrom my acuont. know you told me you don’t pay yet your bill.? it is stupid clearwire

]]> By: ning ,lung http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-41565 ning ,lung Sun, 25 Sep 2011 19:52:31 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-41565 How comes,? I was told you each month on 15th the bills are take out my acuont. know you told me you don't pay yet your bill.? it is stupid clearwire How comes,? I was told you each month on 15th the bills are take out my acuont. know you told me you don’t pay yet your bill.? it is stupid clearwire

]]> By: Kathy http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-39348 Kathy Sun, 04 Sep 2011 05:40:40 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-39348 At least ATT will give you credits if they overcharge or mess up. The service may suck, but they are ethical in refunds...so far... At least ATT will give you credits if they overcharge or mess up. The service may suck, but they are ethical in refunds…so far…

]]> By: Kathy http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-39347 Kathy Sun, 04 Sep 2011 05:39:30 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-39347 July 2011 I was charged my monthly charge for NO SERVICE AT ALL in the month of July 2011 as well as over $200 for equipment they sent me in error I returned and still waiting for the credit as well as a credit for no service in July of 2011. I have spoken to over 10 customer service agents and have been told Clear does not CREDIT ANYONE!!! Also, they hacked into my bank account and used a debit card that I NEVER GAME THEM....Hackers hackers who have started a legal business in the USA...I guess that is what we get when we trust more overseas companies to do business in what was once a safe and secure place to live, the USA. July 2011 I was charged my monthly charge for NO SERVICE AT ALL in the month of July 2011 as well as over $200 for equipment they sent me in error I returned and still waiting for the credit as well as a credit for no service in July of 2011. I have spoken to over 10 customer service agents and have been told Clear does not CREDIT ANYONE!!! Also, they hacked into my bank account and used a debit card that I NEVER GAME THEM….Hackers hackers who have started a legal business in the USA…I guess that is what we get when we trust more overseas companies to do business in what was once a safe and secure place to live, the USA.

]]> By: Kathy http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-39346 Kathy Sun, 04 Sep 2011 05:34:06 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-39346 Clear just hacked into my bank account and use a debit card for a monthly payment that I DID NOT AUTHORIZE NOR EVER GAVE TO THEM. Clearwire is out of control. I live in Chicago, and Chicago is tough on con games, and that is exactly what Clear is a con, now they have piggy backed with DirectTV, and don't get me started on them, but this not a threat to Clear just a FACT, the following agencies will BE contacted on Tueday, Sept 6 1. Chicago Police Dept Fraud division 2. The Fair Trade Commission/FCC 3. The Better Business Bureau 4. My Atty. 5. Chicago Tribune 6. Chicago Sun Times 7. TV News, Channel 5, 7 and 9 all local TV news stations in Chicago 8. Steve Harvey of radio station And lastly, God, I contacted him from the get go. So get your act together and start acting like a real business. Or pack up and go back from whereever you came from. United we stand, the USA. We never did and still will not take crap from cthe con man.... Clear just hacked into my bank account and use a debit card for a monthly payment that I DID NOT AUTHORIZE NOR EVER GAVE TO THEM.

Clearwire is out of control. I live in Chicago, and Chicago is tough on con games, and that is exactly what Clear is a con, now they have piggy backed with DirectTV, and don’t get me started on them, but this not a threat to Clear just a FACT, the following agencies will BE contacted on Tueday, Sept 6
1. Chicago Police Dept Fraud division
2. The Fair Trade Commission/FCC
3. The Better Business Bureau
4. My Atty.
5. Chicago Tribune
6. Chicago Sun Times
7. TV News, Channel 5, 7 and 9 all local TV news stations in Chicago
8. Steve Harvey of radio station

And lastly, God, I contacted him from the get go. So get your act together and start acting like a real business.

Or pack up and go back from whereever you came from.

United we stand, the USA. We never did and still will not take crap from cthe con man….

]]> By: Kathy http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-39345 Kathy Sun, 04 Sep 2011 05:26:00 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-39345 Whoa! This is exactly what just happened to me. Somehow they managed to get a debit card which is soley for my unemployment payments and used it to get their montly August bill paid. They extracted the information on August 31 and the funds were deposited on Sept 1 and BAM, now they are playing games. Typically response is I understand your frustartion, I am here to help, but they don't, the run you around in circles...Con Artists at best! I will visit their corp offices on Tuesday with my atty and the whatever news media person I can hoodwink into going along. Anna of WGN would love to get their face, she's great!unethical business practice m ust be stopped. Alos, I was without service for the complete month of July 2011, except for 8 days and was told NO we do not give credits for no service!!! WHAT? Also, I had order the hot spot box, and the USB kit. I never installed the USB kit, the hot spot box malfunctioned and they sent me a new hot spot box, ACTUALLY TWO. During the months I tried to get online and the replacement hot spot to work correctly, I was being charged an extra $9.00 plus $200 per month for the USB kit, I never installed the USE kit, nor did even open the box of the second hot box they sent me I and was told, when I return the defected hot spot box and the extra hot spot box and the USB cable kit, I am still wating. Then I rec'd a call today, telling me my request for a credit has been denied. WHAT?????? They rec'd the equipment on Aug. 8 and I am still being charge the extra for all this equipment I don't have!!!!! I requested this be corrected and receive a credit, and I I am continually be told NO sorry we do not do credits!!! No, you just rip people off, go into their personal accouunts and steal their credit/debit card numberrs...What the heck is going on with this company, it is like legalized hackers. Whoa! This is exactly what just happened to me. Somehow they managed to get a debit card which is soley for my unemployment payments and used it to get their montly August bill paid. They extracted the information on August 31 and the funds were deposited on Sept 1 and BAM, now they are playing games. Typically response is I understand your frustartion, I am here to help, but they don’t, the run you around in circles…Con Artists at best! I will visit their corp offices on Tuesday with my atty and the whatever news media person I can hoodwink into going along. Anna of WGN would love to get their face, she’s great!unethical business practice m ust be stopped. Alos, I was without service for the complete month of July 2011, except for 8 days and was told NO we do not give credits for no service!!! WHAT? Also, I had order the hot spot box, and the USB kit. I never installed the USB kit, the hot spot box malfunctioned and they sent me a new hot spot box, ACTUALLY TWO. During the months I tried to get online and the replacement hot spot to work correctly, I was being charged an extra $9.00 plus $200 per month for the USB kit, I never installed the USE kit, nor did even open the box of the second hot box they sent me I and was told, when I return the defected hot spot box and the extra hot spot box and the USB cable kit, I am still wating. Then I rec’d a call today, telling me my request for a credit has been denied. WHAT?????? They rec’d the equipment on Aug. 8 and I am still being charge the extra for all this equipment I don’t have!!!!! I requested this be corrected and receive a credit, and I I am continually be told NO sorry we do not do credits!!! No, you just rip people off, go into their personal accouunts and steal their credit/debit card numberrs…What the heck is going on with this company, it is like legalized hackers.

]]> By: Kathy http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-39342 Kathy Sun, 04 Sep 2011 04:53:04 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-39342 Also the service which is "suppose to be high speed" takes for ever to download information. Shuts down, and at least 4 to 5 times a day I have to reset my hot spot wireless box. I agree it worked outstanding the first month or two. The service I signed up for was 39.99. NOW, I get bills with various amounts, Last bill for August, which was paid by scamming my debit card information and charging it WITHOUT MY KNOWLEDGE OR PERSOMMSION. The bill about is now 49.87. Crazy. Also, my computer is malwared constantly even with the best virus protection. I know it's clear and their employees compromising my system. Once I get my situation resolved, I am done with CLEAR. Clear is clearly a hacker gone public. Also the service which is “suppose to be high speed” takes for ever to download information. Shuts down, and at least 4 to 5 times a day I have to reset my hot spot wireless box. I agree it worked outstanding the first month or two. The service I signed up for was 39.99. NOW, I get bills with various amounts, Last bill for August, which was paid by scamming my debit card information and charging it WITHOUT MY KNOWLEDGE OR PERSOMMSION. The bill about is now 49.87. Crazy. Also, my computer is malwared constantly even with the best virus protection. I know it’s clear and their employees compromising my system. Once I get my situation resolved, I am done with CLEAR. Clear is clearly a hacker gone public.

]]> By: Kathy http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-39341 Kathy Sun, 04 Sep 2011 04:47:52 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-39341 Con't from my previous blog...so after being told they had no explaination how they got my debit card number, I requested that the funds of $49.87 be returned to my debit card along with the service fees totally, 59.00 and the three charges of .35 cents to get into my account. I was told NO again. So I will go in person and make this wrong situation right. I then asked for the telephone number and address of Clear Corporate offices in chicago, and was told we don' have one. I called again just minutes ago and was given the following information: Clear Corporate office at 9801 W. HIggins Road, Suite 200, Rosemont Il. I was told there is no phone number or contact name nor a listing of an owner name, or a VP of operations or accouting to contact. I will make the trip to their corporate office on Tuesday, I will also contact the news media, the board of fair trade commision, the Better Business Bureau and the FCC regulatory office, my atty, and if all else fails, I will report to the Chicago Police department, as this clearly a case of fraud. This is just wrong! Unscruppulous business pratcies. I think our wish to make our world a global environment is causing the good people of the USA up for further cases such as this. Information exhcange compromised and used by cimmimals of other nations. Again the USA, being the good guys gets taken advantage of. I will pursue this to the nth degree. No matter and I mean no matter how long it takes. Especially in the case of right vs wrong. I am appalled and just shocked at the inability of a company to compensate and admit they are wrong. Case in point Att will get my business from this point forward Con’t from my previous blog…so after being told they had no explaination how they got my debit card number, I requested that the funds of $49.87 be returned to my debit card along with the service fees totally, 59.00 and the three charges of .35 cents to get into my account. I was told NO again. So I will go in person and make this wrong situation right. I then asked for the telephone number and address of Clear Corporate offices in chicago, and was told we don’ have one. I called again just minutes ago and was given the following information: Clear Corporate office at 9801 W. HIggins Road, Suite 200, Rosemont Il. I was told there is no phone number or contact name nor a listing of an owner name, or a VP of operations or accouting to contact. I will make the trip to their corporate office on Tuesday, I will also contact the news media, the board of fair trade commision, the Better Business Bureau and the FCC regulatory office, my atty, and if all else fails, I will report to the Chicago Police department, as this clearly a case of fraud. This is just wrong! Unscruppulous business pratcies. I think our wish to make our world a global environment is causing the good people of the USA up for further cases such as this. Information exhcange compromised and used by cimmimals of other nations. Again the USA, being the good guys gets taken advantage of. I will pursue this to the nth degree. No matter and I mean no matter how long it takes. Especially in the case of right vs wrong. I am appalled and just shocked at the inability of a company to compensate and admit they are wrong. Case in point Att will get my business from this point forward

]]> By: AAC http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-38553 AAC Tue, 23 Aug 2011 21:57:01 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-38553 i had them for about 5-6 months. it was pretty cool, two services for 70 bucks. unlimited cap but after the 5th month i had downloaded tons of stuff i started gettting tooooo fuckn slow. i had awesome speeds at a friend's house, but the 2nd time it just lacked. i cancelled my debit card to avoid paying their shitty service and cancellation. i aint paying shit, they say unlimited but that's some bullshit now. that's what everyone should do, just cancel whatever card u got in the account. idc, they lied. serves them right. i had them for about 5-6 months. it was pretty cool, two services for 70 bucks. unlimited cap but after the 5th month i had downloaded tons of stuff i started gettting tooooo fuckn slow. i had awesome speeds at a friend’s house, but the 2nd time it just lacked. i cancelled my debit card to avoid paying their shitty service and cancellation. i aint paying shit, they say unlimited but that’s some bullshit now. that’s what everyone should do, just cancel whatever card u got in the account. idc, they lied. serves them right.

]]> By: SeanjDallas http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-35215 SeanjDallas Sat, 18 Jun 2011 07:12:20 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-35215 Clear sucks!!!!!! I am in Dallas TX and paying for 6mbps down and 1mbps up at 45.00usd a month. I have had them for almost 4 weeks and im currently running 0.57mbps down and 0.62mbps up. This is a joke. Stay clear of clearwire/clear internet Clear sucks!!!!!! I am in Dallas TX and paying for 6mbps down and 1mbps up at 45.00usd a month. I have had them for almost 4 weeks and im currently running 0.57mbps down and 0.62mbps up. This is a joke. Stay clear of clearwire/clear internet

]]> By: Peter Bien http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-34841 Peter Bien Fri, 10 Jun 2011 04:22:44 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-34841 Stay clear of clearwire',,, I am going to write that on my forehead and walk around the whole California!!! Stay clear of clearwire’,,, I am going to write that on my forehead and walk around the whole California!!!

]]> By: Tim http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-23136 Tim Sun, 19 Sep 2010 00:27:22 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-23136 Dang!! It's pretty bad if AT&T's better!!! Dang!! It’s pretty bad if AT&T’s better!!!

]]> By: El Duderino http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-22778 El Duderino Tue, 31 Aug 2010 23:48:12 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-22778 Exactly my problem! it works for a few hours then I turn on bittorrent and....it loses it's connection. The only way to get this fucking thing to work is to go and move it just slightly every 2 or 3 minutes. My girlfriend has even missed important college courses because the shit just decided not to work when she needed it...after there had been no problems all day... FUCK CLEARWIRE! this is the only internet that I can get where I am. and for that reason I am moving out within the month. I am tired of this crap. I can't wait to get at&t again! Exactly my problem! it works for a few hours then I turn on bittorrent and….it loses it’s connection. The only way to get this fucking thing to work is to go and move it just slightly every 2 or 3 minutes. My girlfriend has even missed important college courses because the shit just decided not to work when she needed it…after there had been no problems all day… FUCK CLEARWIRE! this is the only internet that I can get where I am. and for that reason I am moving out within the month. I am tired of this crap. I can’t wait to get at&t again!

]]> By: XkobyX http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-21824 XkobyX Thu, 01 Jul 2010 08:59:50 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-21824 Yeah.. Clear is shit, even worse if you do a wireless router on top of the fact of the modems being wireless, but they get shit connection, i dont live far from a signal tower, and a few small trees are blocking my connection according to there employes, how could anyone get a connection if a small tree could block the connection down to 200 kbps.. Yeah.. Clear is shit, even worse if you do a wireless router on top of the fact of the modems being wireless, but they get shit connection, i dont live far from a signal tower, and a few small trees are blocking my connection according to there employes, how could anyone get a connection if a small tree could block the connection down to 200 kbps..

]]> By: L.J. http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-21624 L.J. Mon, 14 Jun 2010 05:47:46 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-21624 As a former rep, I can tell you that we use a website to access your personal information when we are working. I never tried it myself because they can probably track my IP address, but it is totally feasible that someone can log in from home and access your account info. Chew on that one. As a former rep, I can tell you that we use a website to access your personal information when we are working. I never tried it myself because they can probably track my IP address, but it is totally feasible that someone can log in from home and access your account info. Chew on that one.

]]> By: Dawn Marie http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-20493 Dawn Marie Wed, 14 Apr 2010 20:36:01 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-20493 GOD Please don't get clear. Their service is a sad story. Unfortunately in this day in age Americans are concerned about saving a dollar to make ends meet and clear feeds off of others desperately. My email is dajame@sbcglobal.net. If you want more information I would be glad to share more of my personal story. Again don't be stupid, don;t go with clear. GOD Please don’t get clear. Their service is a sad story. Unfortunately in this day in age Americans are concerned about saving a dollar to make ends meet and clear feeds off of others desperately. My email is dajame@sbcglobal.net. If you want more information I would be glad to share more of my personal story. Again don’t be stupid, don;t go with clear.

]]> By: Pete http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-20371 Pete Tue, 06 Apr 2010 19:28:03 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-20371 I signed up for Clear January 2010. Home and mobile for %50.00 a month. I am located between 3 Clearwire towers here in the Chicago market. I have not gotten a speed over .50meg at home. I did get an 8.5 on the mobile about 20 miles from my hose along the expressway. I have called and complained and they keep me from cancelling by not charging me (I did pay an original 60.98 for the first motnh) and have extended my trial period (they said until today)until it works. It took then 2 montths to send a truck out to tell me the same thing I already knew. It does not work here for some reason. And nobody at clear tech support knows anything. They always tell me it will work someday in my area, but they do not know when. Today was aonther story. they said maybe September. LOL... why are they selling something and advertising as fast in my area when it is not true? hmmm. Asked custome rservice rep for a corporate phone number, her answer was : you'll never get that number but here is a fax number you can write a letter to". Terrible terrible service, i am glad i have not cancelled my DSL service yet. Clear? Sucks is right! Cancelling this garbage. I signed up for Clear January 2010. Home and mobile for %50.00 a month. I am located between 3 Clearwire towers here in the Chicago market. I have not gotten a speed over .50meg at home. I did get an 8.5 on the mobile about 20 miles from my hose along the expressway.
I have called and complained and they keep me from cancelling by not charging me (I did pay an original 60.98 for the first motnh) and have extended my trial period (they said until today)until it works. It took then 2 montths to send a truck out to tell me the same thing I already knew. It does not work here for some reason. And nobody at clear tech support knows anything. They always tell me it will work someday in my area, but they do not know when. Today was aonther story. they said maybe September. LOL… why are they selling something and advertising as fast in my area when it is not true? hmmm. Asked custome rservice rep for a corporate phone number, her answer was : you’ll never get that number but here is a fax number you can write a letter to”.
Terrible terrible service, i am glad i have not cancelled my DSL service yet.
Clear? Sucks is right! Cancelling this garbage.

]]> By: Saran http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-17361 Saran Mon, 30 Nov 2009 22:23:04 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-17361 I went to Clearwire asked if it would work in my area and the sales associate said it will and I can take it home and try it. I signed up for Clearwire, brought everything home, set it up, only got bars in one room (needed internet in 3 rooms) so I went back to their store and told them I wanted to cancel it because it only works on one of my three computers. They tried really hard to keep me even though they knew their was bad reception in the area I lived in. So I was on the phone for an hour with the billing services, in the store, because the sales associates cannot cancel the account. I thought it was canceled and cleared. My credit card statement comes to my address back home (college student living away from home)and my parents kept paying my credit card bill even though they knew I don't use that credit card. So when I went home yesterday, after 3 months, I looked at my statement that I got in the mail and saw I was billed for Clearwire. So I looked through my last three statements and saw I had been billed every month for the past three months. Today I called Clearwire and asked them what is going on and the lady said she is looking at my account. She was "looking at my account" for 10 whole minutes before she said she will cancel my account. I asked her was my account not canceled and she ignored what I said and said your charges will be returned in 3 to 5 business days. So I guess I'll be calling back tomorrow to see what they have done to my account. In conclusion: CLEARWIRE SUCKS! I went to Clearwire asked if it would work in my area and the sales associate said it will and I can take it home and try it. I signed up for Clearwire, brought everything home, set it up, only got bars in one room (needed internet in 3 rooms) so I went back to their store and told them I wanted to cancel it because it only works on one of my three computers. They tried really hard to keep me even though they knew their was bad reception in the area I lived in. So I was on the phone for an hour with the billing services, in the store, because the sales associates cannot cancel the account. I thought it was canceled and cleared.

My credit card statement comes to my address back home (college student living away from home)and my parents kept paying my credit card bill even though they knew I don’t use that credit card. So when I went home yesterday, after 3 months, I looked at my statement that I got in the mail and saw I was billed for Clearwire. So I looked through my last three statements and saw I had been billed every month for the past three months.

Today I called Clearwire and asked them what is going on and the lady said she is looking at my account. She was “looking at my account” for 10 whole minutes before she said she will cancel my account. I asked her was my account not canceled and she ignored what I said and said your charges will be returned in 3 to 5 business days. So I guess I’ll be calling back tomorrow to see what they have done to my account.

In conclusion: CLEARWIRE SUCKS!

]]> By: William Horn http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/comment-page-2/#comment-17022 William Horn Fri, 20 Nov 2009 20:27:33 +0000 http://clearwiresucks.com/blog/2007/05/24/your-account-information-is-not-safe-with-clearwire/#comment-17022 I have recently canceled my Clear service in Atlanta. I felt comelled to do this after spending countless hours on the ophone with thier tech support performing all numbers of inane tasks with my modem and laptop in order to prove that I really was only getting ~500k and not the 6M I purchased. Once I had proven this multiple timne over the course of 3 months of service, I requested and was not granted a refund for the service which I was billed for but not provided for those 3 months. I was offer a prorated "credit" from Nov 11 - Dec 9, whic his when they say "engineering" will have the tower(600yrds from my house) signal stronger and everything should be fixed. When I asked to cancel, they nonchalantly said ok and made no further offer of a refund or incentive, and now will not refund the purchase price for thier useless equipment. They might be the worst perforiming ISP I've ever encountered as well as amazingly bad at customer serivce for such and upstart venture(Clear, not Clearwire). I have recently canceled my Clear service in Atlanta. I felt comelled to do this after spending countless hours on the ophone with thier tech support performing all numbers of inane tasks with my modem and laptop in order to prove that I really was only getting ~500k and not the 6M I purchased. Once I had proven this multiple timne over the course of 3 months of service, I requested and was not granted a refund for the service which I was billed for but not provided for those 3 months. I was offer a prorated “credit” from Nov 11 – Dec 9, whic his when they say “engineering” will have the tower(600yrds from my house) signal stronger and everything should be fixed. When I asked to cancel, they nonchalantly said ok and made no further offer of a refund or incentive, and now will not refund the purchase price for thier useless equipment.

They might be the worst perforiming ISP I’ve ever encountered as well as amazingly bad at customer serivce for such and upstart venture(Clear, not Clearwire).

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