Clearwire has changed their name to Clear - The name may have changed, but the company has not!





Has Clearwire/Clear ripped you off? You're not alone! Join us in the fight against Clearwire!

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Another Lawsuit Filed Against CLEAR/CLEARWIRE! (January 19th 2011)

Submit your story!

User Submission by Chenida M.

April 23rd, 2015

Clear wire freaking sucks. I had payed to reactivate my service on April 17, 2015, wasn’t getting no connection at all. So on April 22, 2015 (5 days later) I called to get it fixed and all dude kept saying was tower is being used by a lot of people. So I was like how am I going to be able to use what I paid for and he kept saying change your plan. So then I was like I want a refund and dude said he can’t issue one unless it was within two days of my bill being played. So I was like that was nice to know before I spent my hard earned money on internet that sucks. So after two hrs of yelling they offered me a 5 dollar credit and I was like what am I going to do with that. So spoke to a supervisor and she still was no help. She offered me a 50 % refund and I was like “I’ve only had service for 5 days so I should get my full refund” she said mam I don’t even have to give u a refund at all. Ugh I’m so mad and now I’m without internet.

RIP OFF – User Submission by Kellee B

April 22nd, 2015

I also have been w/Clearwire for 10 years, Yes the kids complained it was always slow but without notice it is slower and just April 1st I was informed they no longer supported our E-mail account??
What the hell does that mean, but you can bet like clockwork the money was withdrawn from my bank account as always on the 5th.
When I call to ask if they were closing completely I was told no, simply change address to G-mail and call to transfer contacts ETC.
On the phone 2 hours with someone that could barely speak English & still no contacts.!
Needless to say I am livid.
I just called again and now the guy that answers admits the closing in Nov. my response was you said we just were no longer supported by Email now you say your shutting down completely/so who will I pay the internet to ???
The phone went dead. Imagine that…….

User Submission by Diyaah J

April 20th, 2015

Hello. I’ve been with clear for years now they telling me they are switching to sprint so I’m out of a device and they told me its nothing I can do about it. They company sucks balls I’m pissed off.

Ripped Off!! – User Submission by Julia M.

April 19th, 2015

I’ve had CLEAR service for several years.  I have had the occasional experience of the device getting no signal for a few hours due to bad weather or what have you, but nothing that’s lasted past a few hours.  However,  yesterday April 18, 2015, my CLEAR SPOT started blinking red and wouldn’t get a signal anymore.  After being told by 2 different people that my signal had been consistently weak,  they tell me there’s nothing they can do and I should find another service provider!  Really,  after several years in the same place now suddenly my SPOT just stops for no reason?  The resets they try of course don’t work and they advise me that it’s the area I’m in,  even though as I already said,  I’ve been here for years without issue!  So I have no choice but to cancel the service to which I then ask “So you’re going to refund me the days I have left that are already paid for correct?  And the answer I get is “I’m sorry ma’am,  we cannot give refunds after the first 48 hours once your payment is processed!  So your basically telling me I’m paying CLEAR for internet I’m not even getting?  And once again,  all I hear is,  I’m sorry ma’am!  Yes,  I’m sorry too CLEAR because that’s a very unprofessional way to handle your dedicated customers, by ripping them off! 

It’s done – User Submission by Bert H.

April 15th, 2015

Subject: IMPORTANT LEGAL NOTICE REGARDING THE SHUTDOWN OF YOUR CLEAR/CLEARWIRE SERVICE

Dear Valued CLEAR/Clearwire Customer,
You are receiving this notice because our records show you are subscribed to services on the CLEAR 4G (WiMAX) Network or Clearwire Expedience network. Sprint is in the process of implementing major enhancements to the Sprint 4G LTE Network, including the deployment of Sprint Spark, an enhanced LTE network capability, by repurposing the CLEAR 4G (WiMAX) Network and Clearwire Expedience Network. As a valued customer, we are providing you formal notice that Sprint will cease operating the CLEAR 4G (WiMAX) Network and Clearwire Expedience Network on November 6, 2015 at 12:01AM EST.
What this means to you:
• Sprint will no longer support CLEAR 4G WiMAX and Clearwire Expedience devices or services.
• Your CLEAR 4G WiMAX and Clearwire Expedience devices and services will no longer work,
including your ability to contact 9-1-1.
• You should not return your device(s).
To discuss your options or learn more, please call 1-888-888-3113.
Thank you for your business.
Sincerely,
CLEAR/Clearwire Wireless

No I am going to have to pay even more for crap service… Let’s see $230-at&t max of 20gigs. T-mobile $335 for 30gigs max after card check and background check?
Shit I get half ass coverages and still take down 100-120gig evey mtn… So just have to root a android phone and go that way…. And it is funny sprint is not given any spec deals to us to cove over same

Clearwire/Clear to Discontinue Service in November 2015

April 15th, 2015

Following the announcement made last year, Clear has begun informing their customers that their service will be shut down later this year:

Subject: IMPORTANT LEGAL NOTICE REGARDING THE SHUTDOWN OF YOUR CLEAR/CLEARWIRE SERVICE

Dear Valued CLEAR/Clearwire Customer,
You are receiving this notice because our records show you are subscribed to services on the CLEAR 4G (WiMAX) Network or Clearwire Expedience network. Sprint is in the process of implementing major enhancements to the Sprint 4G LTE Network, including the deployment of Sprint Spark, an enhanced LTE network capability, by repurposing the CLEAR 4G (WiMAX) Network and Clearwire Expedience Network. As a valued customer, we are providing you formal notice that Sprint will cease operating the CLEAR 4G (WiMAX) Network and Clearwire Expedience Network on November 6, 2015 at 12:01AM EST.
What this means to you:
• Sprint will no longer support CLEAR 4G WiMAX and Clearwire Expedience devices or services.
• Your CLEAR 4G WiMAX and Clearwire Expedience devices and services will no longer work,
including your ability to contact 9-1-1.
• You should not return your device(s).
To discuss your options or learn more, please call 1-888-888-3113.
Thank you for your business.
Sincerely,
CLEAR/Clearwire Wireless

Clear’s lack of service, throttling, and deceptive practices are what caused this website to be created in 2006. In the last 9 years we have had almost a million unique visits, spoken with thousands of unhappy customers, and even had some strange encounters with some Clearwire Employees. Despite many attempts by Clearwire to shut down this site, we have continued to stand strong. They can destroy our SEO, but they can’t destroy our Freedom!

#TBT 2007 Cease and Desist Letter from Clearwire

April 10th, 2015

Check out this Cease and Desist letter I received from Clearwire back in 2007! This was after I received an anonymous tip from someone who sent me a map showing the true coverage that Clearwire had, disproving a Press Release they had posted. They sure tried to scare a kid!

Clearwire customer since 2005 – User Submission by Annie

March 31st, 2015

I have done everything. Even continued to pay them up until they told me they quit in my town and to just keep the equipment. (It sucked too). They closed me. Now what?? Never did received anything out of that class action.

Clear Sucks – User Submission by Michael F.

March 27th, 2015

My parents had Clearwire/Clear at their house. Service was consistently out, or the speed was so degraded that everything timed out. The only advice the technicians could give was to turn the modem to the east or move in a few inches to the left. Needless to say, that did absolutely nothing.

Bad service and rotten billing practices – User Submission by Roger P.

March 25th, 2015

I had clearwire for about a year.   I moved. And no longer needed them and I requested. To both them and my bank to stop autopay as I wasn’t using their service.    I stated getting bad check charges that came to near $200 a month about eight months later.   It took me three more months to figure that my bank was still paying CLEARWIRE.  $45 a month for 14 months all told. With another. $650 in bad check charges.  Luckily I have a good bank that understood and refunded almost all of it.      Still today Clear is listed as a a biller