Sprint Attempt To Collect Alleged Overdue Balance After Account Closed With Zero Balance – User Submission by RJ D.May 6th, 2016
This un-itemized billing amount of $832 via collection agency six months after Sprint’s scheduled shutdown of Clearwire (home internet service) was mailed to me with no explanation nor statement of account.
Though Sprint did a wonderful job of closing my account two weeks before product shutdown and correctly Auto Billed my credit card for one last month of home internet service, I am now provided with nothing more than an account number (which may or may not be mine), an alleged overdue balance amount and no accounting detail nor even a description of the particular product specific to the balance due.
Worse, I have no access to sprint.com without a Sprint phone number for Sign-In. I do not have a Sprint phone number, and I now have to wonder if someone else has opened a new account in my name, then being much less prepared when I meet with my lawyer for paid representation. But I won’t be needing a Sprint phone number to document my complaint against Sprint with the Chicago office of the Illinois Attorney General, Consumer Protection Division, 100 W. Randolph…. strictly as a matter of point-blank vendetta whether Sprint has become ineptly managed or aggressively parasitic.
In fact, I will gladly pay my lawyer far more than the alleged $832 and hope to file against Sprint for damages to my credit reports showing long-time credit scores over 800 and routinely with zero debt.